Okay, sit tight. I have a story about this particular online casino and it's not what you think.
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I was a very high roller for a period of time and almost lost everything because I trusted a (former) friend with my account when they wanted to try out some of the games (I stupidly agreed cause friends ma). They even said they would top up the funds that they spend. Then one day I just noticed that some of my previous funds were missing when I didn't even play since I was busy with work during that period of time. I thought to myself, it might have been that friend who accidentally spent a bit too much so I thought nothing of it. Who knows one day when I excitedly logged in to play after a long day at the office, just to see the big, bold MYR0.02 staring back at me in my wallet.

Thinking it was a bug, I first approached the always friendly customer service staff through their dedicated channel. To my horror, they confirmed that my close to 5 figure funds were withdrawn over the last few days without me ever knowing. Thinking back, it was really stupid of me to trust that friend. I tried to contact that friend but they already blocked me. Never seen that fella since.

THANKFULLY. The peeps at Play88 were so kind and understanding. I knew right away that I was in breach of their terms of service, but they still decided to help the best that they could. They gave me some of the credits back and walked me through how to better secure my account now that it had been breached once. They even threw in some special bonuses exclusively for me and planned a nice dinner at a medium-range restaurant in the city (it was my perk of being their VIP member, but still) and for that, I will always appreciate this online casino.