Velobet Casino recenzia

I’d been using Velobet for quite a while and was happy with it before this happened. Payments had gone through normally and I never really had a reason to complain.
About three weeks ago, they asked me to verify my ID again. I sent everything they requested straight away, but since then I haven’t been able to get a proper answer about what’s going on. My emails are getting nowhere, and whenever I try the live chat, I’m simply told that my documents are still under review.
Three weeks for another verification feels way too long, especially when my winnings are still sitting there waiting. What annoys me most is the lack of any clear update. I had a good opinion of Velobet before this, but after weeks of waiting and getting the same answer over and over, that opinion has changed a lot.

Worst company ever.
Steal your money
Lie
Swear at you
Harass you
Bully you
Nothing but scum.

I loved this site felt well loiked after and valued then they removed cashback unless vip. Ive used site weekly for over 3 years and always got cashback. When i asked why i wasnt valued as vip they couldnt give answer. They cut my conversation off were abrupt. Extremely disappointed to be treated so dismissively when ive been a loyal long standing customer who has referred friends.

Dobrý deň, najprv som bol spokojný. Výber peňazí trvá 1 deň a peniaze máte na účte,,Čo ma však veľmi sklamalo, je to, že v akcii uvádzajú, že máte nárok na týždenný cashback,,Žiaľ, za mesiac som nedostal ani korunu a nedá sa s nimi vyjednávať. Stále hrajú svoju verziu..Takže z mojich 8000 eur som v cashbacku nič nevidel,,Ďalšia vec je cashout. Cashout vám ponúkajú iba vtedy, keď im to vyhovuje,,Keď som hral posledný zápas a mohol som vyhrať 5000 eur, cashout mi neponúkli,,Takže kto očakáva peniaze za bonus, nedostane ich,,

Hello, I was satisfied at first. Withdrawing money takes 1 day and you have money in your account,,But what disappointed me a lot is that in the Promotion they say that you have the right to weekly cashback,,Unfortunately I haven't received a single crown in a month and it's impossible to negotiate with them. They keep playing their version..So I didn't see anything from my 8000 euros in cashback,,Another thing is cashout. They only offer you cashout when it suits them,,When I played the last match and I could have won 5000 euros, they didn't offer me cashout,,So whoever expects money for a bonus, won't get it,,

I have used this Casino a lot and never had a problem with deposits or withdrawels a bomnus for sure. My issues started when they changed the way you can apply for cashback as advertised in their loyalty promotion. Cashback was done via the chat box you requested and the agent credited you your bonus no problem at all. Then for whatever reason the cashback now has to be requested via a link and this was the start of the end for me at Velobet. After several failed attempts at claiming my cashback I was told cashback was no longer available and that spins would be issued instead. Utter nonsense the casino still advertises cashback on their site but their customer service team insists cashback is finished. Be aware of this false promotion. I am deeply disapointed with Velobet a casino that I trusted and used frequently only to be cheated out of my cashback and to be given low level free spins on games that I never play. A terrible end to a once trusted casino.

I genuinely think this casino is one off the best I have played as im on GameStop for the uk, no problems with documentation 10 minutes and I was verified, withdraw is also very quick, I have multiple withdrawals since joining in December, no fuss or having to load money in to get a play unlike golden bet they are the biggest scammers online, so thank you velobet for not robbing me and actually giving players a chance to have a fair play

Hello to all gamers in the UK who have been using Velobet. I must write a honest review regarding this site. I have read on hear so many bad reviews so I thought I would put my view on the table. I have only used this site over the last few days and I have been lucky to win £3000 only 12hrs ago and I have already been paid into my bank through Sepa bank transfer. Every bank is different and you do pay a conversion fee, mine was £103 pound. Customer service has been amazing, truly amazing. They have recommended using bitcoin but im too old in the tooth to have an account like that. The one thing I would aways recommended is that you get verified prior to making a withdrawal as this can slow thing down. And as long as your not gambling from a country prohibited your be fine. And please can we have less negativity about this site not paying out, if you think that them you need to realise you have a gambling addiction because their not designed to make you win sometimes, it's just pot luck. I could go months having fun and

I don't understand why people are so happy with Velobet! I have registered and taken the bonus. At the same time I sent exactly the same document that casino Nitro approved in 10 minutes and casino Velobet has not reviewed it for 48 hours at all! Now the misery begins, I want to withdraw money when I won but it is not so easy! ALL my documents are REJECTED, even the electricity bill which is 10 days old! Still no e-mail, and chat help is useless they say that there is another department that is working on verification! Velobet casino does not deserve such a good rating and personally I would only give them a 2!

EDIT:
Tried playing again after a 1 year break and it was a mistake!
45 Euro was lost in 45 minutes with the smallest possible bet, 0.1-0.25 euro, biggest win was 5 or 6 euro! (once!)
Casino runs with reduced RTP and some games were blocked for Swedish players! Chat could not answer if VPN is allowed, interpret as e.g.: if you win money we confiscate it, but if you lose then it's OK.

Förstår inte varför är folk så glad med Velobet! Jag har registrerat mig och tagit bonus. Samtidigt skickade jag precis samma dokumet som casino Nitro godkände på 10 minuter och casino Velobet har inte granskat hela 48 timmar alls ! Nu börjar elände, vill ha ut pengar när jag vann men det går inte så lätt! ALLA mina dokument är AVVISADE, t.o.m. elräkning som är 10 dagar gammal! Fortfarande inga e-mail, och chatt hjälp är värdelös dom säger att det är annan avdelning som jobbar på med verifiering! Velobet casino förtjänar inte så bra betyg och personligen skulle jag ge dom bara en 2 !

EDIT:
Provade spela igen efter 1 år paus och det var ett misstag!
45 Euro gick bort på 45 minuter med minsta möjliga insats, 0,1-0,25 euro, största vinst var 5 eller 6 euro! ( en gång !)
Casino kör med sänkt RTP och vissa spel var blocekard för svenska spelare! Chatt kunde inte svara om VPN är tillåtet, tolka som t.ex: om du vinner pengar konfiskerar vi det, men om du förlorar då är det OK.

First time I've ever left a review other than on Trustpilot. I've left a massive negative review over there and felt it necessary to warn as many people as I could, on as many platforms as I could to give this site a very wide berth.

I've listed all the negatives on the TP review so I'm not going to list them all again but the main red flags are - Not accepting a full UK driving licence as proof of ID, e mails from them landing in my spam folder, no apparent safer gambling portal for deposit limits etc, allowing people to deposit when not verified but blocking withdrawals pending verification. There's many many more.

Because I have no passport, the money I deposited there is basically frozen, or to be more dramatic, stolen. They're not licenced in the UK and are obviously very very shady.

As someone has mentioned, totally ignore 90% of the positive reviews, both on here and TP, they're obviously fake.

For anyone reading this I would say please please deposit your money somewhere else, this site and it's sister companies are not to be trusted.

Total scammers i deposited via my credit card but when I come to verify my account it saying ignored this field but wouldn't let me upload then it says I cannot use my driver licence as I'd even tho online it saying you can I don't travel outge country so I have no need for a passport, so now I have winnings I carnt withdraw but they are ok taking your money, it says live chat online but you carnt use live chat ontill up verify your account trying there email but no response, I feel like I have been robbed.

I do wish I had found this site ages ago. I’m a realist and know I will not win every time, or close to every time. However, what sets this side aside, is the transparency of terms, you’re not bombarded with pointless bonuses, the deposits are prompt with numerous deposits methods, best of all the withdrawals are fast. I’ve made three. The fasted was 20 mins and the longest was 3 hours. These were crypto withdrawals as well.

Also, the casino games are good and you don’t dead spin, there is a sense of gamification and enjoyment. Even if you don’t finish on top (bet what you can afford people). The sports books is good as well, with a cash out option (you have to go into each bet breakdown for this). The odds are as good as some of the more well known site, but Velo has a more friendly and intimate feel, with a great range of esports options as well. Well done Velo. The proof is in the pudding as they say and so far you have delivered. Again, I am a realist, I know I will win some and probably lose most, that’s the betting life. But, the fact you get get the wins out promptly is a big thumbs up.

As for verification, it was very easy. I took a picture of my passport and debit card, then uploaded them. I also verified my email via a link and got some free spins for my efforts. I verified prior to withdrawal. The verification took 5 mins and the money was in my crypto account shortly after.

This is an independent review, with no input from Velo. I have reviewed numerous casinos on Trust Pilot and have no issues giving this site the thumbs up.

Velobet is one of the very few online casinos that I consider absolutely wonderful. I experienced my first withdrawal from Velobet today, utilizing a free bonus that they sent to my email to do so. I give this casino the utmost respect for knowing how to give out bonuses. They won't flood your email with tons of worthless bonuses that you claim, spend much of your precious time spinning slots on their platform, to ultimately only let you down by informing you your request was denied because you claimed to many bonuses or your bet per hand went over limit. Velobet sends you bonuses that you can actually use and legitimately cash out in case your luck is up on their platform. Their verification process is simple, and takes just minutes. I was worried that my withdrawal request would be denied for whatever reason, just because I'd gotten used to this happening dealing with many other casinos. After I sent an email to Velobet support asking if any other requirements/playthrough/etc.. would be necessary; I soon after received a reply, in less than a half hour. The message was very informative and politely written, explaining that my withdrawal request has already been processed on their end and been sent for payment processing. Also, the email explained exactly how much time it might be for me to receive my payout through each channel that was an option. Being that I only used crypto to fund my account and to request a withdrawal, that made my timeframe for redemption up to three days, then right after I received this kind reply email from Velobet, I also received an email from Kraken telling me that my deposit has been successful. I had my funds from Velobet in less than a couple hours!! I am amazed at the sincerity of the support, the platform, the games, withdrawal speed, I've found my new favorite online casino at VELOBET!!! Give them a try and I'm sure YOU WILL TOO!!!!!

I played at their casino because of their welcome bonus offered, but after depositing I could not claim the bonus and support staff only sited some rules in the terms and just closed the chat on me.
I see many 5 star ratings here and thats highly suspicious, normal people in generall dont write reviews like that and also average person would not give 5 stars that often.

Stay away if you wanna play with bonus since that is only a bait that they later will refuse you.