SlotsGem Casino recenzia

Account deleted – payout refused – dubious behavior

I played at SlotsGem and built up a balance. When I tried to withdraw my money, I received no response—instead, my account was deleted without explanation.

I have contacted you several times by email (also in English), but have not received any response.

The casino does not have a valid license for the German market and is therefore violating applicable law. The withdrawal of my balance is apparently deliberately blocked.

I have forwarded the case to my bank and the relevant gambling authority.

⚠️ I strongly advise against playing at SlotsGem. Depositing money here risks losing it—even if you have winnings.

I urge the operators to contact me and refund my balance immediately!

*English*

Account deleted – No payout – No response from support

I played at SlotsGem and had a positive account balance. After requesting a withdrawal, I never received any response – instead, my account was suddenly deleted without explanation.

I contacted support several times (in both English and German), but received no reply whatsoever.

This casino does not have a valid license for Germany, which makes its operation in my country illegal under current law.

I have reported the case to my bank and the German gambling authority.

⚠️ I strongly advise others not to use this platform – deposits may be lost, and withdrawals are seemingly blocked.

I urge the operators to get in touch and refund my remaining balance immediately!

Account gelöscht – Auszahlung verweigert – unseriöses Verhalten

Ich habe bei SlotsGem gespielt und ein Guthaben aufgebaut. Nachdem ich mein Geld auszahlen wollte, habe ich keine Antwort erhalten – stattdessen wurde mein Account ohne Begründung gelöscht.

Ich habe mehrfach per E-Mail (auch auf Englisch) Kontakt aufgenommen, jedoch keine Rückmeldung bekommen.

Das Casino besitzt keine gültige Lizenz für den deutschen Markt und verstößt damit gegen geltendes Recht. Die Auszahlung meines Guthabens wird offenbar bewusst blockiert.

Ich habe den Fall an meine Bank und an die zuständige Glücksspielbehörde weitergeleitet.

⚠️ Ich rate dringend davon ab, bei SlotsGem zu spielen. Wer hier Geld einzahlt, riskiert es zu verlieren – selbst wenn Gewinne vorhanden sind.

Ich fordere die Betreiber auf, sich zu melden und mein Guthaben sofort zurückzuerstatten!

*English*

Account deleted – No payout – No response from support

I played at SlotsGem and had a positive account balance. After requesting a withdrawal, I never received any response – instead, my account was suddenly deleted without explanation.

I contacted support several times (in both English and German), but received no reply whatsoever.

This casino does not have a valid license for Germany, which makes its operation in my country illegal under current law.

I have reported the case to my bank and the German gambling authority.

⚠️ I strongly advise others not to use this platform – deposits may be lost, and withdrawals are seemingly blocked.

I urge the operators to get in touch and refund my remaining balance immediately!

The site offers fair bonuses, plenty of slots, and definitely has potential. I like how many casinos have missions and wheels of fortune... BUT...

If I then "receive" a win of €500 on the "Wheel of Fortune" with an initial €20 deposit, which I have to wager with a maximum of €5 stake, then the fun stops for me. This is beyond dubious, and I will avoid this company. Anyone who offers something like this as a "win" should consider whether they have the right job... Then it's better not to offer a "Wheel of Fortune"; it's just a complete disgrace. It's a shame, as I already mentioned, the casino does almost everything right otherwise.

Seite bietet faire Boni, viele Slots und hat durchaus Potenzial. Ich mag wie viele auch wenn Casinos Missionen und Glücksräder haben .... ABER ....

wenn ich dann mit 20 Eur Ersteinzahlung im "Glücksrad" einen Gewinn von 500 Euro "erhalte" welchen man mit HUNDERTFACHen ECHTGELDUMSATZ bei maximal 5 Euro EInsatz umsetzen soll hört für mich der Spass auf. Das ist mehr als Unseriös und ich werde diese Firma meiden, wer so etwas als "Gewinn" anbietet sollte sich mal überlegen ob dr im richtigen Job arbeitet ... Dann bietet doch lieber kein "Glücksrad" an, sowas ist einfach nur eind bodenlose Frechheit, schade wie erwähnt macht das Casino ansonsten fast alles richtig.

This casino is operating a scam. There's no license on the website, and when I confronted their management with screenshots, they said, "Scroll all the way down and you'll see a banner", which was a hell of a reply because my message already had a screenshot of the bottom of their website..There's no license number in their T&C as well. Their slots are manipulated, and they rejected my request to receive my bet history. They have 2 rigged domains slotsgem1 and slotsgem4 - Avoid at all costs