Rolling Slots Casino recenzia

Dear Mitrion,

Thank you for your review!

We're delighted to hear that you find the navigation convenient and the platform structure easy to use. It's also great to know that our support team has been prompt and attentive to your needs.

We appreciate your feedback regarding the occasional freezes. While we're glad they haven't significantly impacted your experience, we'll continue working on improving platform stability and performance.

Thank you for choosing us, and we wish you the best of luck!

Best Regards,
Rolling Slots Casino Representative.

Dear Roberto511,

Thank you for raising this concern — transparency about licensing is extremely important, and we fully understand why unclear information can lead to doubts.

Please be informed, that Rolling Slots does operate under a valid Curaçao licence.
The brand is not unlicensed, nor does it operate illegally.

All official licensing details — including the Curaçao licence information — can be found clearly stated in the Terms & Conditions, located in the footer of the website. The same section also includes additional compliance information and operational details for anyone who wants to verify them.

We understand your disappointment, so we would like to assure you, that the casino is fully licensed, compliant, and not operating unlawfully.

Best Regards,
Rolling Slots Casino Representative.

Dear Paulzy,

Thank you for sharing your thoughts!

We’re happy to hear that you’ve been enjoying your time on the platform and that the frequent wins help keep the experience fun and engaging. It’s great to know the unique rock-themed design and wide selection of providers add to your enjoyment as well.

We appreciate your note about slower loading during peak hours — feedback like this is valuable, and our team continually works on optimising performance, so gameplay stays smooth at all times.

If you ever need assistance or have suggestions, we’re always here to help. Enjoy your sessions, and good luck on the reels!

Best Regards,
Rolling Slots Casino Representative.

Dear Eirik,

Thank you for sharing your feedback.

We understand your concern and appreciate the opportunity to clarify the situation.

Your account verification was successfully completed on November 13, 2025. Please note that withdrawals are only processed once the verification procedure is fully finalized. Now that your verification is complete, your withdrawal request will be handled by our financial department in accordance with our Terms and Conditions, and in the queue order they were received.

We appreciate your patience during this process and assure you that your request is being reviewed as a priority.

Our team will notify you via email as soon as the payout is completed.

Best Regards,
Rolling Slots Casino Representative.

Dear JoshMash,

Thank you for sharing your feedback!

We’re glad to hear that you enjoy the design, game selection, and promotional offers at Rolling Slots.

Regarding your comment about the withdrawal limits — according to our Terms and Conditions, the maximum withdrawal amount per transaction and per day is €500. These limits are in place to ensure secure and consistent processing of all player transactions.

We truly appreciate your balanced review and are happy that you find the overall experience positive. Your input helps us improve and continue providing a reliable and enjoyable gaming environment.

Best Regards,
Rolling Slots Casino Representative.

Dear johanssonemil59,

Thank you for sharing such positive feedback about your recent experience.

We’re delighted to hear that our live chat team was able to address the stuck bonus round quickly and efficiently, ensuring you didn’t miss out on your free spins.

It’s great to know that the additional 20 free spins on a Pragmatic Play title were a pleasant surprise and added to the enjoyment. We take pride in providing real, solution-focused assistance rather than generic replies, and it’s rewarding to hear that this approach made you feel valued as a player.

We truly appreciate your kind words and look forward to keeping your gaming sessions smooth, fun, and rewarding in the future.

Best Regards,
Rolling Slots Casino Representative.

Dear FIRST,

Thank you for your feedback.

To better understand your situation and assist you properly, could you please provide more details about your case and your account?

Once we have that information, we’ll be happy to look into it and do our best to resolve the matter you're facing.

Also, you can always contact our support team via live chat or email, at support@rollingslots.com.

We appreciate your patience and hope to hear from you soon.

Best Regards,
Rolling Slots Casino Representative.

Dear millertatjana236,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying your experience with us and that our team has been able to assist you quickly. Your feedback is truly appreciated, and we're happy to know that our rewards and support have made your time on the site even more enjoyable.

We always strive to provide the best possible experience and are constantly working on improvements to enhance your gaming journey. We look forward to continuing to provide you with great service and exciting experiences. Best of luck in all your future gameplay, and thank you again for choosing us as your go-to site!

Warm regards,
Rolling Slots Casino Representative.

Dear Honyhony85,

Thank you for sharing your experience! We're thrilled to know that our casino has quickly become one of your favorites. It's wonderful to hear that the unique bonuses have been a highlight for you and that our support team has been responsive and helpful.

Be sure to check out our amazing email promotions and join our Telegram channel for even more exclusive offers available: https://t.me/RollingSlots_Official.

Your positive feedback motivates us to continue delivering a top-notch gaming experience. Should you ever have any more questions or need assistance, we're always here to help.

Enjoy your time at the casino, and best of luck with your future games!

Kind regards,
Rolling Slots Casino Representative.

Dear Sprite2022,

Thank you for sharing your detailed feedback.

It’s wonderful to hear that you appreciate our game selection, design, and overall platform experience. Our team also values your understanding that the first withdrawal was processed smoothly within three days.

Regarding your current pending withdrawals, we understand the waiting time can be frustrating. Please note that our withdrawal system operates on a queue basis. Once a withdrawal request is placed, it is processed in turn according to its position in the queue.
A kind reminder that repeatedly canceling and re-requesting withdrawals may, unfortunately, lead to delays as this resets their position in the queue.

Moreover, our Financial Department operates from 9:00 to 18:00 GMT+2 on business days, excluding weekends. Processing times may vary depending on the department’s workload. Please keep an eye on your inbox, as you will receive an update from them during the working week.

Last but not least, we can see that today one of your withdrawals has been processed by our team and is currently being sent to you. Please keep in mind that it usually takes no more than 3-5 business days for the transaction to arrive if the transaction is sent by our casino.

Your feedback is truly appreciated, and Rolling Slots Casino remains dedicated to providing a smooth and transparent gaming experience.

Kind regards,
Rolling Slots Casino Representative

Dear Vkaisis,

Thank you for sharing your feedback.

It’s great to know that the platform’s navigation has been helpful. Regarding withdrawals, we would like to clarify the following:

According to Point 9.3 of the Terms and Conditions, the minimum withdrawal amounts vary depending on the payment method:

Bank Transfers: 100 EUR
Crypto Methods: 50 EUR
Other Payment Methods: 20 EUR
You can check out more information and see the full table with other currencies here: https://rollingslots.com/en/terms-and-conditions

A kind reminder that for security purposes, withdrawals are required to be processed using the same payment method as the initial deposit.

Last but not least, the Financial Department operates from 9:00 to 18:00 GMT+2, and processing times depend on the department’s workload. Please note that the department is unavailable on weekends, which may sometimes result in slight delays. Players are encouraged to check their inboxes for updates during the working week.

Rolling Slots Casino is committed to enhancing its services and values player input to guide improvements.

Kind regards,
Rolling Slots Casino Representative

Dear jvqx86smdr,

Thank you for sharing your feedback. We apologize if your expectations were not met.

Upon reviewing your account, we can confirm that your withdrawal request has been successfully processed, and a confirmation email was sent to you. We kindly suggest checking your mail inbox.

We would like to clarify that all withdrawal requests are processed in an orderly manner during the working hours of our financial department.

Additionally, please note that canceling a withdrawal request results in the queue placement being postponed, as it restarts the processing sequence. To ensure timely processing, we recommend keeping your withdrawal request active until it is completed.

We appreciate your understanding.

If you have any further concerns or require additional assistance, please do not hesitate to contact our support team.

Best regards,
Rolling Slots Casino Representative

Thank you for sharing your concerns.
We understand your frustration and would like to provide clarity regarding your situation.

Our team has already received your request regarding the wagering progress of your deposits and winnings. To ensure an accurate resolution, your inquiry has been escalated to the relevant department for a detailed investigation.

Once we receive an update from them, we will reach out to you via email with the findings and next steps.
Rest assured, we are committed to addressing this matter thoroughly and fairly.

We appreciate your patience and understanding as we work to resolve this issue.
Should you have any further questions in the meantime, our support team remains available to assist you.

Best regards,
Rolling Slots Casino Representative.

Dear Soulfly,

Thank you for sharing your feedback with us. We are sorry for any inconveniences caused. Our team acknowledges your request and would like to address it.

Your praise for our games, user-friendly interface, and customer support means a lot. We're glad your personal account manager has met your expectations, and she remains fully committed to assisting you whenever you need help.

Regarding the withdrawal process, it’s important to note that our KYC department operates Monday to Friday, from 9:00 to 18:00 (GMT+2). The withdrawals are processed on a first-come, first-served basis, a queue system is in place to ensure fairness and order.

Our ultimate goal is to create a seamless and enhanced experience for everyone who interacts with our platform, and we take immense pride in our ongoing efforts to grow and improve together.

If you need any more questions, please contact us by our Live-Chat or email address of the Support Team.

Best regards,
Rolling Slots Casino Representative

Dear davidmikalo,

Thank you so much for your fantastic feedback!

We're thrilled to hear that you had a smooth experience with our verification process and that you enjoyed your time at Rolling Slots Casino.

It's wonderful to know that our support team was able to assist you and that your winnings were promptly transferred.

We’re especially happy to hear you appreciate our bonus system and game restrictions, designed to make your gaming experience both fun and responsible. Your satisfaction is our top priority, and we look forward to continuing to provide you with great experiences.

Thanks again for choosing Rolling Slots Casino. We're excited to welcome you back soon for more thrilling gameplay!

If you need any more questions, please contact us by our Live-Chat or email address of the Support Team. Our support agents are 24/7 available to assist you!

Best regards,
Rolling Slots Casino Support Team.

Dear Chrisskp911,

Thank you for sharing your experience with us. We are sorry to hear about your recent experience and would like to address your concerns.

It is important to note that the RTP rates are set individually by each game provider. Respectively, we do not have control over game outcomes or the performance of specific slots.

Regarding the wagering requirement, this is an industry-standard practice designed to maintain fairness for all players in accordance to AML policies.
Additionally, please keep in mind that the withdrawal amount that can be placed depends on the selected payment option.

Should you have any further questions or need assistance, our support team is available 24/7 and happy to help.

Best regards,
Rolling Slots Casino Representative

Dear Sp1n1991,

Thank you for sharing your feedback with us. We're glad to hear that you've enjoyed our wide selection of games and found our verification process smooth and convenient.

We apologize for any inconvenience caused by the payout process. Please know that we take withdrawal requests seriously and process them diligently.

Rest assured, our financial department reviews each request during their working schedule to ensure accuracy and security.
As soon as a request is processed, you are updated with an email regarding the results.

We appreciate your patience and understanding as we strive to provide the best possible experience for our players.

If you have any further questions or concerns, please don't hesitate to reach out to our dedicated customer support team.

Best regards,
Rolling Slots Casino Representative

Dear Rolexesh,

thank you for sharing your experience with us.

We are sorry in case there were any inconveniences caused, and we understand that the withdrawal process might be longer than expected.

Please, be informed that before receiving a pay-out, players need to undergo the verification process.

Rolling Slots would like to inform you that the KYC verification process is a standard procedure, which takes place in casinos, and we are not an exception.

After providing all the requested documents and successfully passing the verification, your withdrawal request will be processed, and you will be notified via email regarding the results.

Also, please be informed that our Financial Department acts in accordance with our Terms and Conditions, where it is mentioned that the withdrawal request might be postponed due to additional verification. In this case, the relevant department can ask you to provide additional information or documents in higher quality.

We understand that this procedure might be exhausting, however, please note that the requested documents by our Financial Department represent a proof of establishing your identity. In this way, we are making sure to protect you and your account in the future.

In case you have other questions related to the verification or financial processes, you can always reach directly our KYC department via email.

If you need any clarifications, please contact us by our Live-Chat or email address of the Support Team. Our support agents are 24/7 available to assist you!

Thank you for understanding,
Rolling Slots Casino Representative.

Dear Trumpfheller,

Thank you so much for taking the time to share your experience at Rolling Slots Casino.

Firstly, we would like to congratulate you for the fact that luck was on your side, and you won while playing in our casino

However, please note that the requests are reviewed in orderly fashion by our Financial Department, in its working schedule.

Please, do not worry, as once your request is processed, the Financial Department will notify you via email regarding the results.

As regards the maximum amount for withdrawing funds, please note that this information is specified openly in our Terms and Conditions. Moreover, this is a common feature in casinos and we are no exception.

In case you have any questions regarding your withdrawal request, we kindly ask you to contact our Live-Chat. Our agents are there 24/7 to help you.

Thank you for understanding,
Rolling Slots Casino Representative.

Dear lplrivier,

Thank you for taking the time to share your feedback on Rolling Slots Casino. We greatly appreciate your kind words and are thrilled to hear that you had a good time enjoying our games and providers.

You've highlighted an essential point regarding the importance of reviewing our Terms and Conditions before playing, and we couldn't agree more. We believe that transparency and responsible gaming are crucial, and our T&C help ensure a fair and secure gaming experience for all our players.

While we're glad to have met your expectations, we also strive for continuous improvement. We're dedicated to enhancing our services and features to stand out even more in the competitive world of online casinos.

We value your input and are committed to providing you with an even better gaming experience in the future. If you ever have any suggestions or ideas to make your experience with us even more outstanding, please feel free to share them with us.

Once again, thank you for choosing Rolling Slots Casino, and we look forward to welcoming you back for more exciting gaming sessions.

Best regards,
Rolling Slots Casino Representative

Dear Jaenmarie,

Thank you so much for taking the time to share your wonderful experience at Rolling Slots Casino.

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It's fantastic to know that our VIP account manager, Nicole, has provided you with exceptional assistance. We take great pride in offering a VIP treatment to our valued players, and it's heartening to see that you've experienced it firsthand.

Your feedback motivates us to continue providing top-notch service and ensuring that our players have a incredible time at Rolling Slots Casino. If you ever need any assistance or have further feedback to share, please don't hesitate to reach out to us. We're here to make your gaming experience exceptional.

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Best regards,
Rolling Slots Casino Representative

Dear rifat62,

First and foremost, thank you for taking the time to share your feedback with us. Your input is invaluable, and we take your concerns seriously.

We would like to clarify that we do not endorse or engage in sending out promotional messages via SMS. We understand the importance of respecting our users' preferences and maintaining a high standard of communication.

It is possible that you may have received such messages from third-party sources who are not associated with our official channels. We do not have control over their actions, but we take your report seriously, and we appreciate you bringing it to our attention.

To ensure a comfortable experience for all our users, we primarily use email for communication, and you have the option to manage your communication preferences easily. Moreover, all our bonus offers can be checked only on our official website in the "Promotions" section.

Please rest assured that your comfort and satisfaction are important to us, even before you join our platform. We strive to provide a secure and enjoyable gaming environment for all users.

If you have any further questions or concerns, please don't hesitate to reach out via Live-Chat, which is available 24/7 for assistance.

Kind regards,
Rolling Slots Casino Representative

Dear Chanceuse,

we are excited to see that you are enjoying our platform.

We take great pride in providing top-notch support, quick payment, and maintaining the trust of our valued players.

Your feedback motivates us to continue offering quick access to our user-friendly platform.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out to our dedicated team. We look forward to continuing to serve you with excellence.

Best regards,
Rolling Slots Casino Representative

Dear HGG95,

First and foremost, we want to express our regret that you did not have a positive gaming experience with us.

We understand that losing a substantial amount of funds can be extremely frustrating, and we want to emphasize that our games are designed to be fair and based on random outcomes. Hence, we have no influence upon the game results.

Regarding your interactions with our live chat support, we are deeply sorry to hear that you did not encounter with a smooth experience. Our team strives to maintaining a high level of professionalism and helpfulness, and our agents aim to offer personalized replies to our customers' needs.

Please, note that technical difficulties can occur from time to time, however, but playing at an online casino can be affected by various factors, including internet connectivity. Moreover, we are continuously working to improve the stability of our platform to provide a seamless gaming experience for our players.

We would like to invite you to our Live-Chat in order to offer more details about your experiences so that we can investigate the case, as your feedback is instrumental in helping us achieve that goal.

Thank you for understanding,
Rolling Slots Casino Representative

Dear jhodare,

thank you for sharing your opinion. We are sorry to hear that your gaming experience was not as smooth as expected.

At Rolling Slots, we strive to maintain the highest standards of service and ensure our players enjoy a fair and enjoyable gaming journey.

We understand your concern and would like to clarify that as a casino, we do not have the ability to charge money directly from a player's account. Therefore, please be informed, that the payment methods, that are displayed on the website, do not belong to our casino, and are a third-party service.

We understand your frustration, and rest assured that we thoroughly investigate each and every payment-related request that comes our way. The appropriate department meticulously reviews all the relevant information and after that contacts you via email regarding the results.

Once again, we sincerely apologize for any inconvenience you have faced, and we hope to restore your faith in our casino as a reliable and enjoyable gaming platform.

Thank you for understanding,
Rolling Slots Casino Representative

Dear SimonC,

Thank you for sharing your experience. We are sorry to hear that you did not have a smooth experience in our casino, and we apologize for any inconvenience caused.

We totally understand your frustration, and we know that the waiting time for a withdrawal processing can be tiring. However, please bear in mind that the verification process is a mandatory procedure, which every player shall pass before withdrawing their funds. Also, the verification time is mentioned in our Terms and Conditions, but, sometimes, this procedure might be delayed due to requesting additional documents in higher quality.

Regarding the quote you mentioned, we apologize if it came across as dismissive or trivializing. Our intention was simply to communicate that verification is a standard procedure in the industry, aimed at ensuring the security and safety of our players and their accounts.

Also, please note that the requests are reviewed and processed in an orderly fashion, based on a waiting queue, and during the working hours of our Financial Department. Once your withdrawal request is processed, you are notified with a letter regarding your payout.

We genuinely appreciate your feedback and encourage you to reach out to our customer support team directly so that we can address your specific concerns. We are committed to resolving any outstanding issues and restoring your faith in our casino. Our support agents are 24/7 at your disposal.

Thank you for understanding,
Rolling Slots Casino Representative

Dear lyndasmith836,

thank you for providing your experience with us.

We completely understand your frustration regarding the verification and withdrawal processes.

However, please note that verification is a standard procedure made in casinos, and we are no exception.

We would like to inform you that the withdrawals requests are processed during the working hours of our Financial Department and in due course. More information regarding the Withdrawal Policy can be found in our Terms and Conditions.

Please, be informed that our Financial Department notifies you via email regarding each pay out made.

We apologize for any inconvenience and for the fact that your experience was not smooth as expected.

In case you need help regarding your withdrawal request, we kindly ask you to contact our support team and our agents will make sure to assist you.

Thank you for understanding,
Rolling Slots Casino Representative

Dear Lilp,

thank you for providing your opinion.

We are sorry in case your experience in our casino was not a smooth one.

We kindly ask you to contact our Live-Chat or email address, and come with more details regarding your experience, so that our support team would be able to assist you further with this matter.

However, please note that all our bonus offers are displayed on our website in the "Promotions" section, along with their Terms and Conditions.

Also, in case you have found any promotions through a third party website, we cannot guarantee that the advertised offer can be claimed. Therefore, we suggest you to check our bonus offers on our website, by accessing the "Promotions" tab.

Thank you for your understanding and feel free to contact us,
Rolling Slots Casino Representative

Dear Kwlichti,

thank you for sharing your experience with us.

We completely understand that it is difficult to wait for a pay-out processing.

However, please be informed that according to our Terms and Conditions, the maximum withdrawal amount per transaction is 700 CAD, while the maximum withdrawal requests are 3 at a time. After the requests are processed, you are able to place a new one.

Also, we kindly ask you to note that the withdrawal requests are being reviewed in due course and during the working schedule of the Financial Department. This information can be found in our Terms and Conditions → "Withdrawal Policy" section. Once your withdrawal is completed, the Financial Department notifies you per email regarding it.

We kindly ask you to contact us via Live-Chat or email address in case you have any inquiries. Our support agents are available at any time to assist you.

Thank you for understanding,
Rolling Slots Casino Representative