PlayCroco Casino recenzia

Beware of this site.
I just made a withdrawal request of AUD $180 after wagering 60 times from the voucher.
The following day, the request was rejected with the classic excuse, "Players from the following countries do not qualify for any bonuses."

Even though the voucher had been successfully applied, my balance was then reduced to zero.

I contacted customer service, but they only gave me a lie. They gave me a website link terms, with the number 26 listed.

However, there is no list of countries prohibited from using the voucher.

Point 26 clearly states:

26. The Player understands that any and all materials submitted for prize claims become the property of the Casino and will not be returned. The Casino is not responsible for lost, late, illegible, incomplete, damaged, mutilated, or misdirected requests, prize claims, or entries. Liability for game materials containing any errors is limited to replacement.

customer service responded with a laughing emote.

Beware guys, think twice before depositing to this site.
Classic scam

The casino regularly offers exceptionally high bonuses, starting from as little as AUD 5 / €3 with certain payment methods. Unlike 95% of comparable bonuses from other providers, the bonuses are cashable, meaning that even with 500%, etc., the bonus amount is not deducted upon withdrawal, and there is no winning limit. It works like all RTG casinos; the backend is the same and functions flawlessly.

Unfortunately, they've apparently deliberately left this trap unchecked for years, and they've hidden it in their terms and conditions, stating that you're only allowed to use one no-deposit bonus (free spins, etc.) per deposit. After that, they require another real-money deposit (which can be with a deposit bonus). So, for example, they give out 25 spins daily, coupons for 50 AUD, and even a no-deposit bonus of 100 AUD every Saturday, and let users redeem three in a row, for example, instead of blocking them after just one. In my opinion, that's a real shame. At the same time, they're also managing to block certain affiliate bonuses for certain users. That really undermines trust!

After all, Play Croco pays out within the promised 2 business days and the KYC is completed in real time via an external provider.
I was registered for about two years and made a maximum of 10 deposits between AUD 5 and 25. Then, I got lucky and was able to withdraw AUD 650. As mentioned, I paid, but unfortunately, as with all RTG casinos, you are blocked from all future bonuses without any notification. No more bonuses are displayed, and no matter what code you try, every one is rejected.
It's a real shame, especially without any communication to the customer.

Casino bietet regelmässig aussergewöhnlich hohe Boni, mit bestimmten Zahlarten bereits ab 5 AUD / 3 euro. Im Gegensatz zu 95% vergleichbarer Boni anderer Anbieter sind die Bonis cashable, das heisst auch bei 500% etc wird der Bonusbetrag bei Auszahlung nicht abgezogen und es gibt keine Gewinnlimite. Es funktioniert wie alle RTG Casinos, das Backend ist ja gleich und funktioniert fehlerfrei.

Leider hat man offenbar bewusst die Falle seit Jahren nicht abgestellt und man versteckt in den AGB das man nur 1 No Deposit Bonus (Free Spins etc) nutzen darf pro Deposit, danach muss wieder ein Echtgeld Deposit kommen (darf mit Einzahlungsbonus sein). Man verteilt also zB täglich 25 Spins, Coupons über 50 AUD und jeden Samstag sogar No Deposit Bonus über 100 AUD und lässt die User zB 3 am Stück einlösen statt nach 1 zu blocken. In meinen Augen sehr schade, gleichzeitig schafft man es ja auch gewisse Partnerboni für bestimmte User zu blocken. Das kratzt doch sehr am Vertrauen!

Immerhin zahlt das Play Croco innerhalb der versprochenen 2 Werktage aus und die KYC ist via externen Anbieter in Echtzeit erledigt.
Ich war ca 2 Jahre registriert und hatte höchstens 10 Einzahlungen zwischen 5 und 25 AUD, dann nun einmal Glück und konnte 650 AUD auszahlen. Wie erwähnt wurde bezahlt aber leider ist es auch hier wie bei allen RTG Casinos, das Sie ohne Info für alle zukünftigen Boni gesperrt werden. Es werden einfach keine mehr angezeigt und egal welchen Code Sie versuchen, es wird jeder abgelehnt.
Sehr schade, vorallem eben ohne Kommunikation an den Kunden.

I claimed their 10$ free chip offer and won 100$ AUD , as thats the only currency the casino has.

The KYC process was a bit rocky but after sending e-mails back and forth my account finally got verified and cashed out the 100$ AUD in bitcoin to avoid the 50$ wire transfer option. But, they kept their word and paid me my winnings and I appreciate that, hence I will visit the casino again in the future.

I have been going round and round for 3 weeks now with this casino trying to verify my account. I sent them other required documents and every time they tell me they can't read my ID that the picture is not clear. When I hold my ID next to my face on different phones, there's no way to get a 100% perfect clear picture. But it is legible. You can read the print and you can see my face. This is a scam. Do not deposit here. They just don't want it to verify the account and do withdrawals. I have done the same verification process with 12 other casinos and had no problems but with them they just keep shooting it back to me.

Pla Croco casino is one's of finest Australians online casinos, managed by RTG provider. As other RTG casinos with same design, Croco is not exception. Only in there, where Proud Aussies are added theirs nationals symbols . so there's are koalas, kangaroos and maps everywhere on the site, in some yellow-green pattern. Slots are only from RTG, with few video pokers games and keno. RTP is very good, just dont plays slots marked as favourites, and slots who's haves 2× komps points. Cash bandits3 and fortunate Buddha,my 2 favourite games are becomes "from hero to zero".

Ok the comments are correct if you play here and win a decent amount they will take ALL promotions and fees you the story they help players with bonuses win and after that the more you deposit you get bonuses again. I’m far from dumb and will not deposit only to have a sucky bonus and for them to change the reels to making it tight so I can’t win. I don’t feel like they treat their returning customers well henceforth them taking the bonuses after a win. They need to wisen up cause doing that looses revenue for them ALL the way around. You may not get new cause of the comments and reviews and dang sure won’t get returning without having promotions or bonuses, if I wanted to just play without that I’ll go to the casino a couple miles from me, put money in the machine and get cash on the spot if I win. The point of online casino is for comfort and the bonuses that come with the deposits. Again you play here and win find somewhere else to go cause the bonuses are GONE

I can't say anything bad about this casino. An ordinary casino, if you play just for fun and do not expect some incredible victories. Nice design, nice colors, lots of games. Also heaps of bonuses and free spins. I read that there are a lot of dissatisfied reviews about this casino, as well as a lot of good ones - if you want then you can try it. In the end, it all depends on your goal - to earn money or just to have a good time. It's up to you.

Decent casino
I am about even here but they decide to take away the good promos cuz I cashed out once ? Comon!
Decent time on verification and withdrawals
Good weekly and daily bonus’s
Minimum deposits are small
No max cash outs on most deposit bonus’s
Live chat sometimes offline but when online they will respond promptly

I have been depositing and playing consistently over the last few weeks and although they have nice bonuses I couldn't keep my balance in my account high enough to reach the play thru requirements. Your deposits with coupons don't last very long because there is no return to player. I have lost over 600 in 2 weeks. I finally made a decision to try one more time and if I lose again I will close my account. How can these casino controllers expect you to keep depositing losing and more importantly dealing with tight slots and boring gameplay. Well I lost for the last time. Good bye Play Croco!

Is this casino legit? My experience was really bad here and I had so much money taken out of my account I do not recommend this casino. every time I played a bonus game the game would freeze and most the time I would lose my bonus money that I had won. The support crew would tell me so use another device and I may lose whatever money I won during my bonus game And they did not care about me losing my money that I had won. Sometimes the support crew would ignore my messages and reply back with advertising about promotions for depositing.

After making two withdrawals they wouldn't let me have any free bonuses or large deposit bonuses. Made a few deposits anyways,a couple without bonuses all together. Noticed this last time that my wins weren't being added to the balance and I looked in the game history and they said o.oo repeatedly. I asked customer service to send a record of my game play and they kept declining and telling me to look at what's on my end. That's enough for me to know not to trust my money there. Another large win and they've voided my free chip code.... Apparently, if you win they refuse all ndb

Seen some hate so want to put forward my positive experience. Had made a few deposits and was given $250 bonus chip around Xmas time. Managed the 60x play through ( yes it’s high but their withdrawal amounts on bonuses are higher than most) and managed to cash out $500!! The kyc process was a pain, mostly because I couldn’t get a good selfie with my drivers lisence. Ended up sending my passport instead and was verified the next day. Btc withdrawal took 2 days and the live chat staff have been nothing but polite and helpful! Everyone who’s saying you can’t win big, well I managed a $2700 feature on magic panda which is more than I’ve ever hit on a no limit or pragmatic game! $50 goes way further on rtg than most others in my experience. Anyways cheers croco :)

I don't know how you guys had such issues, these guys have been absolutely the most professional and courteous I have dealt with. It's actually my favorite casino and I went here all the time somehow I don't know why it seems to be my lucky choice and they never ever have given me trouble I completed my verification you send me my withdrawals when I make one sometimes early after their two-day review was really short if you ask me, you want unethical and garbage company look at Extra Vegas, Trash those thieves, if you don't believe me you can go play there if you want to get ripped off.

They are total rip offs! I won some money over the period of a couple of months and went to withdraw money. It was the total of $1436.62. Im on a diabilty pension,and was really happy as.I was finally able to pay my car insurance and pay of part of my debts. I applied to withdraw it,and they send I had to send copies of my photo id and bank statement and credit card that I had previouslyused to deposit money.They kept refusing,saying that there was a corner missing of one of the ids and I had to redo it it several times as they would say there was always something wrong.Finally they accepted it,but then they turned around when I tried to complete the transaction,and said Ihad boke there rules. I was absolutely shocked,s I hadnt done anything wrong at all. I never recieved my money,they are lying thiefs,no wonder they havent got a licence.

There are excellent weekly promotions on their site with various codes to request, in reality at the first minimum withdrawal they limit the account and no longer allow you to be able to use them, always denying them with absurd excuses! The last one in particular is funny: according to them they apply a sort of compensation to Robin Hood or they convey luck to those who have not yet withdrawn, so luck is not taken into consideration in the least, call it honest game! Luck has no eyes but in that casino it seems to see us very well!

Sono presenti ottime promozioni settimanali sul loro sito con vari codici da richiedere, in realtà al primo minimo prelievo limitano il conto e non ti permettono più di poterne usufruire, negandole sempre con scuse assurde! L'ultima in particolar modo fa ridere: a loro detta applicano una sorta di compensazione alla Robin Hood ovvero veicolano la fortuna verso chi non ha ancora prelevato, quindi la fortuna li non viene minimamente presa in considerazione, chiamalo gioco onesto! La fortuna non ha occhi ma li in quel casinò sembra che ci veda molto bene!

I have now received a payment of €120. From a NO DEPOSIT BONUS... I wasn't sure if I would get the max amount of €180.
My actual profit from the NO DEPOSIT BONUS was around €450.
Of the payout amount of 180 €, another 50 € was paid for the bank transfer, which I found quite steep...
But I paid 0 € for it. So I'm satisfied.
Verification took about 1 week. It's probably faster elsewhere.

Habe mittlerweile eine Auszahlung von 120 € angewiesen bekommen. Aus einem NO DEPOSIT BONUS... Ich war nicht sicher , ob ich den max. Betrag von 180 € erhalte.
Mein tatsächlicher Gewinn aus dem NO DEPOSIT BONUS betrug ca. 450 €.
Von der Auszahlungssummen von 180 € gingen nochmal 50 € an Gebühr für die Banküberweisung ab, was ich ziemlich happig fand...
Aber dafür habe ich halt 0 € einbezahlt. Bin also zufrieden.
Verifizierung hat ca. 1 Woche gedauert. Das geht woanders sicher schneller.

New: Gave them a chance, made it through the 40x playthrough. Suddenly, I lose all the money. I think it is rigged.
Yesterday $100 free with $6000 playthrough, money lasted all day. 2 he ago, deposited and it almost gone. I will not be playing here anymore unless it is free $. Update: After a couple weeks and a few small deposits, I now lose that and the bonus in no time. No fun if it is over in an hour. I will go back and get my $100 for the week. Bet it goes fast too.
I got an offer for free spins on the new game Lil Red, 20REDSPINS. Coupon value was $6 and the playthrough was based on those winnings. Right now I am up to $462 and the playthrough was completed long ago. I have never requested a payout from free spin winnings when I have never deposited at a casino.

Won $700 dollars after depositing and playing back bonus on feb 20. Sent required information. They responded that my documents looked cropped a week later on 2/28. I took new pics and sent them over right again asking too make sure they were ok, no response. I was told by chat they need a whole other week to look at the documents. Today 3/7 I ask for a status update and was told my pictures looked cropped and blurry. DO NOT PLAY HERE. YOU WILL NOT GET YOUR WINNINGS!!!!!!!! I won on 2/20 and still can’t even get my account validated.

UPDATE**** I received my winnings on 3/11/22. The payout/verification process was long, but I did receive my winnings.