Mirax Casino recenzia

This casino will pick and choose when to use their 10x Maximum Cashout rule. I won multiple times but they never cared. Now I won 600€ and they just confiscated 500 of it. Just took it...

So if you want to have a real chance to win some money, do not play here. It has no advantage over any other casino, and once they confiscate your money, you'll be as mad as I am right now.

One of the most disappointing casinos! This casino has it all, and I was a HUGE fan of this casino - up until I deposited with a deposit bonus, which was a killer deal: it was an exclusive bonus, with a high bet: 25 free spins on Lucky Lady Moon worth 0.80 cents/bet. I took this deal, for $15 CAD. When I take free spins, I usually play out my money first, then go to the spins... so I did that and when I got there, I noticed that my spins were not what the promo said they were. I went to the "chat" and the live agent seemed unconcerned that the bonus I got and the bonus I took were two different bonuses. I showed him a screen shot of the bonus that I clearly had taken, and still - completely unconcerned - which was VERY concerning for me at this point, as I had always thought of MIRAX as a trustworthy online casino, and when this kind of thing happens, you cannot help but to feel that you are being 'scammed' in some way - especially knowing that agents do have some ability to change spins when it comes to bonuses, as not every player can play every game offered and sometimes one does require that their spins are changed to a different game, etc... so my request to have the agent review my bonus did not seem like a big deal. It was HOW this agent responded to this that made it a very big deal, in my opinion. This agent was by far the most unprofessional agent I have ever dealt with. He offered to switch the spins for me after a LENGTHY debate which again I thought was concerning, as normally it's just a simple correction but not this time. The agent said he would remove the spins I had on my account and see if he could apply new spins (they were not worth 0.80 cents as promised in the promo)... so the spins I had were removed.
The agent then stopped answering my chat. There were no other spins to replace the ones he had removed, and this was infuriating at the time - I had spent TOO long already on the chat "debating" with this agent about my OBVIOUS problem, only to have THIS happen. I ended up writing the complaints and guess what? NOT a WORD from MIRAX casino since. So, beware folks - even the "good rated" casinos can surprise you like this. I am still awaiting a response from them. It is over 3 months.

I am really disappointed I deposit 25$ and I didn't recieve in my casino.They ask me proof of funds I show everything and still nothing.I give up and close my account
I have no plan to play this casino again

Unfortunately, if I could give a zero feedback rating, I would. Extremely poor customer service ("oh well" attitude if something is wrong/incorrect). Massive problem with a bonus where everything was totally the opposite to their website bonus terms and conditions, yet these other terms and conditions were not supplied to me nor on offer email. They’ve been made up and still seem to be in outer space. Chat was hopeless, didn’t care, wouldn’t help, emailed support a gazillion times and get brushed off and with a different excuse each time. They won’t restore my original winnings of which I’ve now lodged a formal complaint.

Always playing without any bonus. and here is why I’m into it. First of all great cashier design, with no stupid advertisements with bonuses, free rolls or whatever. And from time to time in other casinos you can accidentally click on some bonus it will match your deposit, then u have to play wagering requirement. At Mirax I didn’t see any tricks to match my deposit with bonuses.

Beware of this casino. They have disastrous terms and conditions.
I like to be open to new casinos but this casino borders on a scam. Extremely much deposit and the deposited amount goes to 0 incredibly quickly. The app is slow and the game crashed in a short time.
Support doesn't really help.
Very bad casino. Don't register it's not worth it.

Vorsicht vor diesem Casino. Die haben Katastrophale Geschäftsbedingungen.
Ich bin gerne offen für neue Casinos aber dieses Casino grenzt an Betrug. Extrem viel Eingezahlt und die eingezahlten Summe geht unglaublich schnell auf 0. Die App ist langsam und es kam in der kurzen Zeit zu spielabrüche.
Der Support hilft nicht wirklich weiter.
Ganz schlechtes Casino. Registriert euch nicht es lohnt sich nicht.