Hrozný zážitok. Po vklade a hraní a po tom, čo som si, aj keď s ťažkosťami, dokázal overiť svoj účet zaslaním série dokumentov, ktoré si tiež myslím, že sú správne, som to zatiaľ neurobil, ale nemyslím si, že by som niekedy mohol vybrať!!! Požiadal som o výber niekoľkých stoviek eur (300), ale po viac ako 2 týždňoch som stále žiadne eurá nevidel!! Nespočetnekrát som sa snažil kontaktovať zákaznícku podporu, vždy odpovedali štandardnými vzorcami a zopakovali, že moje výbery budú spracované, ale mali veľa práce a radov na príslušnom oddelení... skrátka, obvyklé výhovorky na neplatenie!!!
Terrible experience. After depositing and playing and having managed, albeit with difficulty, to verify my account by sending a series of documents, which I also think are correct, I have not, for now, but I don't think I ever will be able to withdraw!!! I requested a withdrawal of a few hundred euros (300), but after more than 2 weeks I still haven't seen any euros!! I tried contacting customer support countless times, they always responded with standard formulas and repeated that my withdrawals will be processed but they had a lot of work and queues in the relevant department... in short, the usual excuses for not paying!!!
Esperienza pessima, dopo aver versato e giocato ed essere riuscito, anche se a fatica ad avere verificato il conto, inviando una serie di documenti, che ritengo anche giusto non sono, per ora, ma credo mai ci riuscirò, a prelevare!!! Ho richiesto un prelievo di poche centinaia di euro (300) ma dopo piu di 2 settimane ancora nessun euro ho visto!! Ho provato a contattare l'assistenza cliente infinite volte mi hanno sempre risposto con formule standard e ripetendo che i miei prelievi verranno evasi ma avevano tanto lavoro e code nel reparto competente.......insomma solite scuse per non pagare!!!
