The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

iGaming education made accessible

Free educational courses focused on iGaming professionals. Learn about best practices on safer gambling, customer service, and more.
null

Our Courses

basic
null
iGaming Customer Support Essentials
Begin your iGaming journey and top up your knowledge of customer support essentials.
nullnullCourse partner
iGaming Player Verification and AML
Learn about the player verification process and AML requirements in iGaming.
nullnullCourse partner
ESG Principles in iGaming
Get a clear understanding of how ESG principles are applied in the gambling sector.
nullnullCourse partner
iGaming Affiliate Management Essentials
Discover how affiliate partnerships work and what affiliate managers really do.
advanced
null
Advanced Insights: Online Casino Bonuses
Take a closer look at online casino bonuses, their T&Cs, and how to handle them fairly.
nullnullCourse partner
Advanced Insights: Safer Gambling
Explore safer gambling practices to better support players and reduce harm.
null
Online Casino Complaints Handling Best Practices
Improve your complaint resolution process to build lasting trust with players.
upcoming
null
Comming soon...
Beyond the fine print: Setting fair T&C in online casinos
Identify obsolete, unfair rules and find out how they may harm your business.
null
Comming soon...
Suicide prevention in iGaming
Develop the skills to identify, assess, and address player suicide risks with care.

What do we offer?

Global approach

Learn about iGaming standards & best practices that can be applied globally and are relevant anywhere in the industry.

Expert collaboration

Benefit from casino training courses developed in partnerships with experienced industry professionals to bring you well-rounded perspectives.

Free certificate

Complete the course for free and earn a certificate to validate your new-found skills and hand-on insights you can immediately apply to your job.

Created to support iGaming professionals

2,100+ issued certificates

Recognized qualifications backed by experienced specialists

4,200+ users registered

Thousands of people using our educational and free courses

From 50+
countries

A truly global reach with satisfied learners all around the world

From 200+ companies

Trusted by professionals from iGaming industry companies

What they've said about us

"It was an enriching experience that helped me a lot with my baseline of work, and I have also learned a few new things about customer support and casino bonuses."

Innocent Msangi
CRM Manager

"The courses offer great explanations with guidelines to follow and provide all the information needed to help the players. My company follows these guidelines too, and they helped me prepare for every situation."

Mario-Ionut Roventa
KYC/Payments Officer

"I found the information to be extremely informative and appreciated how easy it was to keep track of my progress. The compact and straightforward presentation of the information was a real plus for me."

Elvira Popan
Team Leader

"There was plenty of useful information, and it's really great that participation is completely free."

Agata Perzak
Risk, Fraud, Payment Analyst
CG Academy Certificate

Explore the best online gambling courses

Take advantage of high-quality online gambling courses and improve your iGaming customer support, affiliate management or handling of complaints completely for free. Join the ultimate kind of iGaming education—one that puts value first.

We created Casino Guru Academy because we believe the education of iGaming professionals can make the industry more fair, secure, and successful.

Based on our first-hand experience with player complaints, we are able to recognize key aspects that need improving when building a more sustainable gambling industry that is safe for players.

Our version of iGaming academy

Casino Guru Academy courses are free, practical, and grounded in experience.

All of our casino training programs and responsible gambling courses are created by people who work directly in the iGaming industry. That means real-life experiences, honest insight, and tools you can actually use in your day-to-day operations.

We partnered with experts like AffPapa and Gordon Moody to gather at one place what others don't—best practices when it comes to general approach towards customers, and concrete steps towards real success in commercial gaming.

null
Part of Casino Guru's global efforts towards improving the online casino industry by education, promoting fairness, and finding new ways to better protect players from gambling-related harm.
Play responsibly and in moderation.

Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news