Fórum Diskusia sťažností How can I respond to a complaint?

How can I respond to a complaint?

pred 4 mesiacmi fairspincasino
93 zobrazení 1 odpoveď
pred 4 mesiacmi

Good day,

Kindly advise me on how I can respond to a complaint.

One user has filed a complaint against Fairspin, the casino I represent. I would like to respond to it. But there is no "Reply" button in the thread or something like this. I can't post messages. 

Please advise me on how I can submit the response to the thread: https://casino.guru/fairspin-casino-player-has-succeeded-in-opening-an


pred 4 mesiacmi

Hello Fairspin Casino. 

Thank you for reaching us. I am very sorry but we are experiencing technical difficulty with your account. I will personally contact you as soon as it is fixed.

Please, let me know if you have any questions or require further assistance.